This study explores the development and evaluation of social services in Guangzhou. Since 2011, Guangzhou has implemented innovative models for social service delivery, transitioning from direct government provision to service procurement through social organizations. The evaluation process, guided by third-party organizations and government departments, has evolved to ensure standardization and effectiveness. However, challenges persist, including over-reliance on technical governance, power imbalances among stakeholders, and limited public participation.The study aims to provide insights into enhancing the professionalism, inclusiveness, and ethical standards of social service evaluations in urban governance.

Social service evaluation;Government-purchased services;Technical governance;Empowerment;Collaborative evaluation

[1] W.E.Bijker.(2010).How is technology made. Cambridge Journal of Economics. 34(1). 13-23. [2] S.M.Wilson & L.C.Peterson.(2002)The Anthropology of Online Communities.Annual Review of Anthropology.24(31).21-42. [3] Tobin Im & Wonhyuk Cho & Greg Porumbescu. (2014).Internet,Trust in Government,and Citizen Compliance.Journal of Public Administration Research and Theory.24(3). 102-132. [4] Ekbia &Hamid &Mattioli&Michael &Kouper &Inna. Big Data,Bigger Dilemmas: A Critical Review.Journal of the Association for Information Science and Technology.66(8). 211-254. [5] G.A.Porumbesuc.(2016).Placing the Effect? Gleaning Insights into the Relationship between Citizens Use of Government and Trust in Government.Public Management Review.18(10).12-34. [6] Soloman,B.Black.(1976).Empowerment: Social Work in Oppressed Community,New York: Columbia University Press. 85(8). 341-420. [7] Rissel,C.(1994).Empowerment theory in collaborative partnership for community health and development.American Journal of Community Psychology.12(23).119-210. [8] Hannberger A.(2006).Evaluation of and for democracy .Evaluation.12(1).98-103. [9] England,H.(1986).Social work as art: Making sense of good practice.London: Allen and Unwin,21(1).338-423.

DOI： https://doi.org/10.62639/sspjiess06.20240105

Published： 2024